target behaviour services case study

Client Overview:

Target Behaviour Services is a Perth-based NDIS-registered Positive Behaviour Support organisation founded in 2022. The company provides critical intervention services to individuals with disabilities, including children and adults on the NDIS, helping them manage challenging behaviours. Their core mission is to improve the quality of life for their clients by providing compassionate, tailored support that helps reduce the frequency and severity of behavioural issues.

Challenge:

As a newly established service provider, Target Behaviour Services faced a significant challenge: they had no online presence and only a basic IT setup. With plans to serve a growing number of clients and support families across Australia, they needed a secure, reliable platform that would allow them to manage operations while ensuring compliance with NDIS requirements.

Perth IT Care was brought on board to create a custom-built website and IT infrastructure designed specifically for Target Behaviour Services' needs. We developed a coded, maintenance-free website, ensuring security, compliance, and scalability. Additionally, Perth IT Care set up Microsoft 365 for their email systems to streamline communication as the business grew.

impact on clients:

The support provided by Perth IT Care allowed Target Behaviour Services to quickly expand their services, reaching more families of behavioural support. Their online presence enabled them to connect with clients across Australia, helping both parents and adults with disabilities access crucial services. This expansion meant that more individuals could benefit from Positive Behaviour Support, leading to improved outcomes for families managing complex behavioural challenges.By building a secure, maintenance-free website from the start, Perth IT Care ensured that Target Behaviour Services could focus on what mattered most—delivering high-quality, compassionate care to their clients—without being bogged down by technical issues or concerns about IT compliance.

Results:

Thanks to the solid IT foundation laid by Perth IT Care, Target Behaviour Services experienced rapid growth, expanding from a single staff member to a team of 10 professionals within three years. This growth wasn’t just about numbers—it allowed them to extend their reach and provide life-changing support to more families across the nation. Their services now span the country, helping clients from various backgrounds improve their quality of life by addressing behavioural challenges with expert care.The organisation’s swift expansion and national recognition reflect the profound impact they’ve had on the lives of individuals with disabilities. By being able to offer more services and take on more cases, Target Behaviour Services has become a trusted and valued resource for families seeking positive, sustainable changes for their loved ones.

Client Testimonial:

TBS shared their satisfaction with a glowing testimonial:

Perth I.T care supported my company from day one with all of our I.T needs. With the support of Perth IT care, we have experienced 2400% growth in under three years through our website and advertising. I highly recommend Perth IT care for all IT needs for businesses and companies small and large. Thankyou Perth I.T care, Target Behaviour Services could not have done it without you.

unique approach:

From the outset, Perth IT Care ensured that the website and IT systems were designed with growth in mind. By creating a maintenance-free website, they freed up valuable time and resources for Target Behaviour Services, allowing the team to focus on supporting their clients rather than worrying about technical maintenance. This approach also enhanced security and compliance, critical factors when handling sensitive client information in the disability services sector.

final thoughts:

Perth IT Care’s partnership with Target Behaviour Services has been instrumental in the organisation’s rapid growth and ability to reach a broader client base. By providing a reliable, secure, and scalable IT infrastructure, Perth IT Care has helped the business expand its services, allowing more individuals with disabilities and their families to benefit from the life-changing support that Target Behaviour Services offers.The collaboration has enabled Target Behaviour Services to grow by 2400% in under three years, transforming the lives of the people they serve and becoming a national leader in Positive Behaviour Support.